Actifai, a leader in artificial intelligence solutions for broadband and communications providers, announced that RFNOW Inc., an independent internet service provider based in Virden, Manitoba, has chosen Actifai’s AI-powered ‘Digital’ solution to enhance its online shopping experience. RFNOW’s decision to implement Actifai’s
Enables Contact Center Agents to Improve First Contact Resolution, Enhance Customer Experiences, and Reduce Support Costs By Using Embedded Video Escalation Capabilities 8×8, Inc., a leading business communications, CX and CPaaS platform provider, announced expanded availability of Video Elevation capabilities
Manny Medina to take on role of Executive Chairman Outreach, the first and only Sales Execution Platform built for AI-powered revenue workflows, announced Abhijit Mitra will be CEO effective immediately. Mitra previously held the position of Outreach’s President of Product
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