As chatbots become increasingly more developed, and the demand for instant online customer service continues to rise, the debate about whether we should be using chatbots
Solid Strategies to Ensure Compliance to GDPR for Your Sales Proposal Process In our post-GDPR reality, compliance has become the watchword for companies of all
Social media is now the second biggest customer acquisition source behind personal referrals, and multi-location brands are rushing to implement social strategies that help further
Customer experiences both online and in-person can, and should, be highly personalized to maximize return and boost loyalty, but only when done in a thoughtful
Achieved annual recurring revenue growth of 81% for the enterprise customer segment, driven by the release of major improvements to attack surface monitoring and a 2.5X increase in expansion revenue. Introduced Cloud Security Posture Management and the associated Cloud Plan, resulting
Leading Enterprise Intelligence platform honored for best use of technology in customer service Bloomfire, the AI-powered knowledge management platform pioneering the shift to Enterprise Intelligence, has been named a Silver winner in the Stevie® Awards for Sales & Customer Service in the
Payments and checkout platform will power in-game commerce across a large portfolio of Japanese game IPs, including Lode Runner, Ring King and Zanac Bolt, the checkout, identity and payments leader powering faster, smarter commerce, announced a strategic partnership with Playfinity,
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