Emergency Animal Hospital and Veterinary Specialist Extends Customer Engagement Capabilities Using 8x8 CPaaS SMS API to Better Manage Emergency and Non-emergency Pet Care Inquiries…
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Complete Next-Generation Solution Empowers Businesses to Provide Superior Customer Experiences Dialpad, the leading AI-powered communications intelligence platform trusted by…
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Intradiem announced its partnership with Five9, the intelligent CX platform provider. This collaboration will help contact centers achieve greater efficiency, productivity, and employee…
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Integrated, brand-trained GenAI tools can automate up to 90% of product-related customer queries with highly accurate and human-like responses Mitel®, a global leader…
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Pindrop provides real-time authentication and fraud protection for enterprise customers natively with the Five9 Intelligent CX Platform Pindrop, a leading provider of contact center…
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New AI Maturity Benchmark Report Shows Advanced Solutions More Likely to Improve Customer Satisfaction, Agent Productivity and Revenue Growth Sixty percent of…
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Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation and a part of Ericsson, has launched Vonage Contact Center (VCC) Intelligent…
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NovelVox, a leader in contact center integrations, is expanding its integration library with exciting new solutions for ACDs and other contact center platforms across the industry.…
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The LivePerson Community empowers customers to achievebetter business results through self-service, collaboration, and co-innovation LivePerson, the enterprise leader in digital-first…
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