CSMs are more likely than average to be happy in their roles, although just 40% say their schedules and workloads are realistic, according to the 2024 CSM Confidential Report. ChurnZero, the platform and partner for customer success, has released the 2024
Asendia, a global leader in e-commerce and mail solutions, and ESW, leading global direct-to-consumer (DTC) e-commerce company, share the latest insights from Shipping and Returns: Leveraging Logistics to Unlock Global Loyalty. About half of shoppers are willing to purchase products even
Specialized, private and secure AI features return immediate ROI to professional services firms QorusDocs, an AI-powered proposal management software provider, announced QorusDocs’ QPilot, a new secure and private AI service that exponentially simplifies the task of crafting pitches, proposals and RFP responses
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