eGain Corporation, the leading knowledge automation platform provider for customer engagement, announced that a fast-growing online sports retailer selected the eGain Knowledge Hub to…
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Okendo’s Customer Intelligence Solution Collects Actionable Insights Across The Online Buying Journey Okendo, the customer marketing platform for ecommerce brands, launched its new…
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Hexaware Technologies is a leading Global IT Consulting and Digital Solutions provider that is empowering businesses worldwide to realize digital transformation at scale and speed. As a…
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Sales productivity platform ranked number one in customer satisfaction across five sales tech categories, named a Momentum Leader in nine Groove, a leading sales productivity platform…
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Declan Ivory, Vice President of Customer Support at Intercom chats about a few ways through which brands can build more engaging online experiences across the buying-selling journey:…
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Schedule Engine, a ServiceTitan company, and a leading provider of online booking for home and commercial services, announced a new collaboration with Carrier to make it easier for…
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The ninth annual Customer Success Industry & Salary Report reveals that CS is more ingrained into key enterprise functions as a critical component to drive growth and innovation…
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-Eighty-six percent of consumers say brand experience is as important as product, but CFO optimism about the economy has dropped 10% over the last two quarters1, meaning companies will…
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New Global e-Commerce Report from Citcon and PYMNTS Reveals Challenges and Opportunities for Merchants Eager to Expand APAC Presence Citcon Inc., the leading payment provider enabling…
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Spacee, which provides the best computer vision and AI solutions that help businesses drive new insights, improve efficiency and boost revenue, today launched HoverTouch™ Wall, a new…
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