Thoughtworks, a global technology consultancy that integrates strategy, design and engineering, today announced it has completed the acquisition of privately-held, Brazilian-based…
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Van Wagner and SponsorCX are pleased to announce they have entered into a partnership. SponsorCX will provide its world-class software to Van Wagner to manage their industry leading…
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GUIDEcx recently implemented a new Gainsight Integration that syncs onboarding data between the two platforms, giving customers a more seamless customer experience from start to…
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The awards celebrate organizations that are delivering real customer and employee experience results through the evolution of cloud, AI, analytics, empathetic service and the…
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UJET Partners with CCMA to Identify and Eliminate Barriers in Contact Center Innovation UJET, Inc., the world’s most advanced cloud contact center provider, shares new research…
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Bright Pattern is named runner-up for "Cloud-Based CX Solution of the Year" award at Customer Contact Week for its innovative cloud-based call center software. Bright Pattern is…
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Sabio Group, the digital customer experience (CX) transformation specialist backed by Horizon Capital, has announced strong financial and operational performances in its annual…
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Oracle Agent Service combines Fusion CX and utility applications to improve customer service while boosting sales Oracle Utilities Edge -- Oracle today announced Oracle Utilities Agent…
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Digital transformation allows leading European retailers to create unified omnichannel experiences, ISG Provider Lens™ report says European retailers are modernizing their IT…
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NICE’s CXone is the leading digital-first CX platform allowing organizations to create frictionless experiences NICE announced that TMC, a global, integrated media company, and Cloud…
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