Interactions, a pioneering force in Conversational AI for customer service, launched its AI-powered agent assist solution, Task Orchestration, to transform the customer experience. Interactions combines the best of AI innovation and real-time human intelligence to deliver CX solutions to the
Ooma, Inc., a smart communications platform for businesses and consumers, announced the integration of its Ooma Office business phone service with Intuit QuickBooks, a leading global financial technology platform. By integrating QuickBooks with the Ooma Office desktop app, inbound and outbound
Customer-centric integration advances the industry with real-time audio streaming Calabrio, a leading workforce performance company, is excited to announce a next-generation integration with Five9, provider of the Intelligent CX Platform. As a Five9 Select partner, Calabrio now offers Quality Management
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