New Feature Streamlines Multilingual Customer Support with Automatic Translations in 74 Languages Keywords Studios’ customer support platform, Helpshift, the established leader for AI-driven, consumer-first support for modern brands, announced the launch of its new Language AI FAQ Translation tool. This
Despite prevailing perception that AI will make contact center agents obsolete, Cresta report shows they are embracing AI to work faster, boost skills, and elevate job satisfaction Cresta, the end-to-end generative AI platform for contact centers, unveiled its new research,
Databook marks a period of exciting innovation by appointing a new technology leader and hiring for numerous open roles. Databook, the leader in AI-powered enterprise sales solutions, is excited to name Ivan Galea as the company’s new Chief Technology Officer
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