New research reveals CIOs looking to automation and AI to bridge growing gap between limited IT resources and rapid rise in cloud complexity Software…
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Addressing the increasing demands of customer contact centers and call center agent productivity, Blue Prism announced the availability of Blue Prism Service Assist. This new offering…
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Nuance Communications, and H&M, one of the largest global fashion retailers with more than 50 market online shops, announced consumers can now engage with H&M virtual assistant…
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Plum Voice, the leading communications platform-as-a-service (cPaaS) provider for voice technologies, announced the release of SecureAssistant, an offering that descopes the contact…
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Partnership aims to enable a remote-first and contactless-business ecosystem Innominds, a Silicon Valley-based specialist provider of AI-led digital transformation and software product…
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MEDITECH will enable Expanse EHR users to quickly access, navigate, and control the EHR using advanced Dragon Medical Virtual Assistant technology MEDITECH and Nuance…
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RICOH Intelligent Business Platform fast-tracks the use of automation and robotics, streamlines workflows, provides interactive data visualizations and improves customer experiences…
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Absolutdata, a leader in delivering scalable business impact through AI-powered solutions, advanced analytics and data science services, announced it has joined the Nielsen Connect…
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IBM and the city of Seoul, South Korea, have launched an AI-based virtual assistant for Seoul citizens using IBM Watson Assistant. The virtual assistant is part of the city's "I Care…
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As consumers start to expect voice-enabled mobile apps from all of their favorite brands, will brands be ready?  The fifth episode of VOICE Talks Presented by Google Assistant titled…
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