New product removes technical complexities, delivering immediate consumer satisfaction and returns Clickatell, the leader in mobile communications and Chat Commerce, announced today…
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A new report released  by AlixPartners, the global consulting firm, finds that one in two consumers around the globe has had their consumption habits permanently changed due to…
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Talkdesk, Inc., the cloud contact center for innovative enterprises, released the results of its Customer Experience (CX) Revolution in Retail research report, highlighting the…
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Current Investors Crosslink Capital and Spider Capital Double Down on the Agile Research Company as it Automates and Democratizes Consumer Research Feedback Loop, the agile…
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A new survey conducted by Austin-based Delivery Experience Management provider Convey shows that US consumers overwhelmingly believe it is important to support small businesses hurt by…
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The sixth EY Future Consumer Index, a survey of 14,500 consumers across 20 countries fielded in January-February 2021, finds that consumers are more worried than four months ago…
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Fakespot Analysis Reveals that Nearly 21% of Shopify Sites Show Signs of Fraudulent Practices Fakespot, a free Chrome extension that detects fake product reviews and flags sketchy…
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Conversational Cloud recognized as best New Contact Center Solution by the world's top sales and customer service awards program LivePerson, Inc., a global leader in Conversational AI,…
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Oracle Cloud helps retailers revamp their merchandising strategies in the face of the pandemic; IDC MarketScape recognizes Oracle as a leader in Merchandise Operations Management The…
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SamCart, the first e-commerce platform designed for direct-to-consumer brands, has raised a $10 million Series-A funding round led by TTV Capital. Fin VC and George Kaiser Foundation…
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