New AI-Powered Feature Enhances Acuity Platform, Offering Unprecedented Scale, Speed, and Precision in Quality Assurance TouchPoint One, a pioneer in performance management and employee engagement solutions for contact centers, announced a significant enhancement to its Acuity platform’s Quality Management Suite
Synkrato, a leading AI-powered logistics platform, is thrilled to publicly announce the appointment of William Compton to its distinguished Board of Directors. William’s service since November 2023 has already played a pivotal role in guiding Synkrato’s strategic direction, fostering innovation,
Customer success professionals everywhere can earn a new, recognizable credential that demonstrates their industry expertise. ChurnZero, the platform and partner for customer success, has partnered with LinkedIn to create a LinkedIn Learning professional certificate focused on customer success (CS). Available
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