Formerly at Zendesk and Grafana Labs, Hanna brings deep industry experience in scaling companies and building operational excellence Kustomer, the innovative AI-powered customer service platform known for personalizing every interaction through connected, efficient and proactive customer service, announces the appointment
CallMiner’s Annual CX Landscape Report Reveals AI Fears Are Abating, as Organizations Harness AI to Empower Employees and Uncover Insights Amid Greater Data Collection CallMiner released its annual CX Landscape Report in partnership with Vanson Bourne, revealing that 87% of global contact center
Proven tech industry leaders join leading digital-first conversations company to accelerate go-to-market and partner ecosystem LivePerson, the enterprise leader in digital-first customer conversations, announced the appointments of Richard Halkett as Senior Vice President, Americas Sales and Rich Steeves as Senior Vice President, Partnerships. The
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