Pareteum Corporation, a global cloud communications platform company, announced that it has been selected by Liberty Global, a multinational telecommunications company, to build a…
Read More...

During the first digital IBM Think conference, IBM presented Avaya Holdings Corp.  with the 2020 IBM Award for Hybrid Cloud Excellence. This accolade recognizes the outstanding…
Read More...

AT&T unveiled its new AT&T Cloud Contact Center platform empowering businesses to rapidly and cost-effectively transform their customer experience through a superior omnichannel…
Read More...

Okta, the leading independent provider of identity for the enterprise, announced Zurich North America, one of the largest providers of insurance solutions and services, has successfully…
Read More...

Two industry powerhouses come together to provide customer service teams with valuable customer insights on a customizable cloud contact center platform Calabrio, the customer…
Read More...

Talkdesk’s flexible, scalable and reliable cloud solution increases customer service capabilities for fast-growing mobile app delivery service in more than 20 countries …
Read More...

Customers Now Benefit From Real-Time Customer Insights and Can Take Action During Critical Moments in the Sales Cycle Medallia, a leader in experience management, announced the…
Read More...

Genesys Engage on Microsoft Azure Is a New Trusted and Secure Cloud Offering Built to Ease the Transition to the Cloud for Large Enterprises Microsoft Corp. and Genesys have expanded…
Read More...

Leading Producer and Marketer of Healthy, Convenient and Affordable Food, Nutrition, Specialty Brewed Beverages, Personal Care Products and Cosmetics Upgrades to Cloud-Native Contact…
Read More...

Lowe's Makes Technology Investments to Deliver Exceptional Customer Experiences and Empower Store Associates Google Cloud and Lowe's  announced the two companies are expanding their…
Read More...