Intellecta™ from OnviSource Enables InfoCision to Discover Their Customers’ Sentiment, Trend and Behavior, as well as Improving First Call Resolution, Automating QA OnviSource…
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Adobe Experience Cloud customers can now use Sprinklr’s data to understand the business impact of campaigns across social media and messaging channels Sprinklr, the Customer…
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New integrations between Oracle Cloud CX and Sprinklr help marketing and customer service professionals make every customer interaction matter Oracle announced new integrations between…
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Report highlights aspects including the scalability of the modern marketing technology platform and real-time versus relevant-time experiences Merkle, a leading technology-enabled,…
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Investment by Hellman & Friedman follows record financial year and strong growth in the wake of COVID-19 Sprinklr, the Customer Experience Management (CXM) platform for modern…
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Medeiros joins the CXM-focused executive team to lead and execute the company’s growth strategy in the Asia Pacific region Vision Critical, a continuous customer insights solution…
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Sprinklr, the world’s leading Customer Experience Management platform (CXM), announced the launch of Sprinklr Community, a self-service, trusted online forum for a brand’s customers to…
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Vision Critical, a continuous customer insights solution provider, has received US$20 million in growth debt from Vistara Capital Partners. The investment will expedite Vision…
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TELUS International, a leading provider of customer experience (CX) and digital IT solutions for global and disruptive brands, has been named a ‘Leader’ and ‘Star Performer’ by leading…
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Brands can transform customer care by routing phone calls to messaging conversations that agents can manage on Sprinklr’s unified platform  Leading companies like SLING TV are…
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