Customer experience teams, especially those within call centers, have often gotten the short end of the stick. This sector is infamous for having high turnover,
The holiday season is a critical time for small to midsize businesses (SMBs), as sales during this period often make up a large portion of
Every go-to-market team seems to be all-in on AI. Marketers are using it to personalize campaigns, score their leads, and create dynamic content. Customer service
When it comes to B2B sales, staying ahead of the curve is a never-ending battle. Ideas and innovations rapidly move from paradigm breaker to standard to outmoded. Customers demand not
In today’s fiercely competitive business-to-business market, a one-size-fits-all approach to sales is no longer adequate.
Modern sales teams often invest in sophisticated salestech, hoping to simplify their prospecting efforts. Yet,
Hire your sales battalion, load them with sales ammunition, and let them play their bullets.
Intent data is crucial in modern sales and marketing, signaling a prospective customer’s readiness to
It’s challenging to be a successful salesperson in the twenty-first century because in addition to
Sales professionals often overlook the true potential of sales discovery calls. Rather than probing prospects
This strategic partnership enhances DGR’s Digital Foundations portfolio with industry-leading all-flash storage and sustainable data solutions. DGR Systems, LLC is pleased to announce its acceptance into the Pure Storage Partner Program. This strategic milestone allows DGR Systems to expand its
Sprinklr , the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), announced that Michele Meyers is joining Sprinklr as Chief Accounting Officer, effective January 5, 2026. In this role, Meyers will oversee all accounting operations, financial reporting, and compliance functions, reporting
NTT DATA announces the acquisition of The Cloud People Group AS, one of the largest pure-play ServiceNow partners in Europe. Founded in 2019, The Cloud People is headquartered in Oslo, Norway, with offices across northern Europe, the USA and Brazil,
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