Bright Pattern, a leading provider of AI-powered cloud-based contact center solutions, is pleased to announce that its platform has officially earned the Microsoft 365 Certification for Dynamics and Teams. This prestigious certification reinforces Bright Pattern’s commitment to delivering secure, compliant,
NovelVox is redefining contact center performance worldwide, with a special focus on healthcare, banking, and credit unions in collaboration with Zoom. This thriving partnership has already resulted in successful customer outcomes, and both companies continue to explore new opportunities to
New AI-powered feature automates post-meeting work, saves 10+ hours per week Rocketlane, the modern Professional Services Automation (PSA) platform transforming how professional services teams operate, announced the launch of AI Fills, an AI-powered assistant designed to automate not only notetaking
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