The vast majority of us have been forced online in recent months and social media companies are reaping the benefits of this change. Most platforms
We’re spoiled for choice when it comes to the products and services we buy both online and in-person. No matter what your company does, you have
The world is in such a strange state these days. On one hand, everything feels like it’s stalled, with large swaths of the population confined
In this moment of great uncertainty, being fast and flexible is immensely important. Marketers and advertisers are confronting two direct consequences of the global Covid-19
“Automate where you can, go manual where you must.” With this thought, let’s talk about
While on the one hand buyer behaviors and customer preferences are rapidly evolving, on the
Technology is constantly evolving, and businesses have already learned to rely on it to function
Customer care works on voice and instant chats. If you give your customer a choice
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