Voiso, a leading AI-driven contact center software provider, is committed to delivering user-centric solutions that seamlessly integrate advanced functionality with intuitive design. In his latest blog article, Pratim Bhattacharya, Product Manager at Voiso, shared insights on the importance of balancing
Shown at GITEX Global in Dubai, Avaya’s ‘Virtual Operations Manager’ concept highlights the art of the possible, demonstrating how human and artificial intelligence collaboration can fundamentally alter the way customer experience is managed at the contact center level. Showcase, built
Do you think your sales teams are future-ready? As the work landscape has embraced remote working and as we witness a change in consumer behaviour, don’t you think it is time for you to re-evaluate the future readiness of your
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