Retail Executives Overestimating Consumer Interest in Diversity and Inclusion, Underestimating Impact of Offensive Products In an era of rising sensitivities around diversity and…
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63% of Britons Don’t Believe That the Big Messaging Platform Providers Respect Their Privacy Rights Open-Xchange, the open source communications software provider, announces the…
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Millennial Shopping Surge to Help Spur Five Percent Total Increase in Holiday Spend OpenX released its annual holiday report in conjunction with The Harris Poll that examines trends…
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More than 80% of Consumers Say They Would Reduce/Stop Purchases of Products That Advertised Near Extreme or Dangerous Content A new survey of US consumers highlights the…
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eyeo Commissioned YouGov to Run a Survey; Finds Users Understand That Ad Filtering Keeps Free Content Available on the Internet eyeo, makers of Adblock Plus, Flattr and Trusted News,…
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Customer engagement thought leader identifies 60% of marketers still rely on single-channel customer engagement strategies, despite consumer demand for omnichannel experiences While…
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Majority of consumers prefer phone calls or in-person interactions over AI and automated experiences to complete transactions for healthcare, financial services, and more Brands are…
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92% of marketers believe most or all of the content they create resonates as authentic, yet 51% of consumers say less than half of brands create content that resonates as authentic…
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The benefits of automating customer service experiences via conversational AI platforms are rapidly becoming apparent to enterprise business leaders. Not only can these solutions…
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Mobile Finance Apps Continue to Grow in Strength - Over 70% of Respondents Used One in the Last Week Webpals Mobile, the mobile division of Webpals Group, a leading performance-driven…
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