Accenture has acquired Incapsulate, a leading digital transformation consulting firm that specializes in Salesforce solutions. Financial terms of the transaction were not disclosed.…
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Together, the companies will drive AI leadership into Ireland’s Contact Centres Uniphore, one of the world’s largest AI-native companies, announced a strategic partnership with…
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State and federal agencies now have access to comprehensive address data tools and services via secure, standardized cloud platform Melissa, a leading provider of global data quality,…
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Certinia adds new Chief Operating Officer, Chief Financial Officer, Chief Revenue Officer, and Chief People Officer as company moves into new phase under leadership of CEO DJ Paoni…
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Q2 growth at 2.3% sequentially with resilient margins of 21.2%. Revenue guidance revised to 1.0%- 2.5% Infosys, a global leader in next-generation digital services and consulting,…
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Native Capabilities Now Allow Contact Center Agents to Elevate Customer Interactions Directly to Video from 8x8 Agent Workspace 8x8, Inc., a leading integrated cloud contact…
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Jason McKinney, worldwide sales executive with extensive experience in data, cloud, virtualization software and infrastructure sales, has joined Volumez as the chief revenue…
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– Avaya executives highlight customer interest in AI-powered innovation, customer experience solutions, and Avaya’s role in delivering Next-Generation 9-1-1 emergency services – –…
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Industry veteran aims to unlock productivity gains for French organizations through expanded adoption of the Appian AI Process Platform. Appian announces the appointment of Frédéric…
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The AI and analytics heavyweight is increasing the role of indirect channels to generate value SAS, the leader in AI and analytics, is elevating partners in its company strategy to…
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