Featured in Frost & Sullivan Communications and Collaboration Vendor Guide Evolve IP®, the world's leading provider of Work Anywhere™ solutions, today announced that its…
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New integration offers organizations rapid deployment of personalized, real-time coaching and insights from every conversation Cresta, the real-time intelligence platform for customer…
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A leader in AI-powered text and speech analytics leverages Amazon Transcribe within the AWS Partner Network, enabling organizations to extract insights from calls and hundreds of…
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Jacada, Inc., a pioneer of intelligent customer service automation, has announced its newest strategic partner, Servion Global Solutions, a leading Contact Center and Customer…
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IntelePeer Customers saw 31% Increase in CX Ratings, 53% saw an Increase in New Revenue, and 28% saw a Decrease in Operational Spending IntelePeer, a leading…
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HGS Digital LLC, a subsidiary of Hinduja Global Solutions Ltd (listed in BSE & NSE), today announced its participation as an Amazon Web Services (AWS) Contact Center Intelligence…
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Onica, a Rackspace Technology™ (NASDAQ: RXT) company and Premier Consulting Partner in the Amazon Web Services (AWS) Partner Network (APN) and audited AWS Managed Service Provider,…
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Contact Center Compliance Corp. (DNC.com) announces new partnership and integration with LeadsPedia, Inc. This partnership will help address the driving need for a single platform that…
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UJET Inc., a leading provider of cloud contact center solutions, and Calabrio, the customer experience intelligence company, announced a strategic and technology partnership enabling…
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Empirix, the leader in test automation and network and service performance monitoring, assurance and analytics, announced the availability of new functionality in their Hammer Cloud…
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