New report reveals one-third of service queries are solvable without a professional’s help and can be solved through self-service Aquant, an AI platform built for servicing complex machinery, released its highly anticipated 2025 Field Service Benchmark Report, offering an in-depth analysis
PresEngage, an AI-powered SMS platform, is revolutionizing audience engagement by enabling real-time Q&A, interactive slide access, and instant AI-driven insights—without the need for apps or web tools. Launching on Product Hunt on February 14, 2025, PresEngage empowers presenters to enhance interaction
Broadvoice’s CCaaS Platform, GoContact, Rates 50% Higher than SaaS Average Broadvoice, a leading global customer experience technology provider, announced that its CCaaS solutions, which includes the GoContact platform, received a Net Promoter Score® (NPS®) of 60 from its customers. “You’re
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