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Helport AI Limited (“Helport AI” or the “Company”), an AI technology company serving enterprise clients with intelligent customer communication software, services, and solutions, announced significant advancements to its knowledge base. Designed to optimize enterprise knowledge management, the latest updates introduce

Record breaking year for NICE’s CX automation and augmentation: 6 billion AI-augmented interactions and 2 trillion AI-analyzed words per month in 2024 NICE revealed a surge in the number of customer service interactions leveraging AI and automation. In 2024 alone,




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