TPG’s Anna® Now Available to GoContact Users to Optimize Agent Performance Broadvoice, an award-winning global customer experience (CX) technology provider, has partnered with TPG Inc., a leading provider of CX analysis services and solutions. Together, they will bring Anna®, TPG’s AI-powered post-call
Established Ecommerce Solution Provider Simplifies the Process of Collecting and Reporting Sales Tax for Out-of-State Transactions; New Investment Will Fuel Expansion into SaaS Marketplace Numeral, a company that handles the intricacies of sales tax compliance for both ecommerce and SaaS
Customers can now reduce “where is my order?” (WISMO) calls and increase operational efficiency with Zenkraft’s extension for Agentforce Zenkraft, announced its extension for Agentforce. Retailers, manufacturers, and healthcare companies can now handle WISMO inquiries without human intervention and focus
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