Yext, the Search Experience Cloud company, announced its collaboration with the United States Department of State on an official COVID-19 travel alert and advisory information hub,…
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Hewlett Packard Enterprise announced that HPE Financial Services (HPEFS) is designating more than $2 billion in financing specifically to help customers with their financial challenges…
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As the world adapts to the COVID-19 pandemic, organizations of all sizes are struggling to manage increased demand while working to keep employees safe. To help navigate these…
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As part of their ongoing efforts to address the growing COVID-19 pandemic, the Ad Council, White House, U.S. Department of Health and Human Services (HHS) and Centers for Disease…
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With communities around the world bracing for the full impact of the developing COVID-19 pandemic, Helpshift announced that the company will offer its technology at no cost to…
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Bright Pattern has been closely monitoring the developments around COVID-19 and its impacts on the call center and customer experience industry. In response to the COVID-19 outbreak,…
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YPO, the global leadership community of more than 29,000 chief executives in 130 countries, conducted an all-member survey to get a snapshot of the business impact of COVID-19 and gain…
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NICE announced CXone@home, a limited time offering to support organizations in their challenging time, as they respond to COVID-19. CXone@home cloud native offering is designed to…
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As the spread of COVID-19 continues to cause uncertainty, it presents unique challenges for small and medium size businesses (SMBs). TriNet is addressing questions that are top of mind…
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Avaya has already enabled over 150,000 agents worldwide to work remotely in response to the pandemic, and is providing global technical hotlines to help organizations maintain customer…
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