Industry-Leading Scores for Manageability, Capability, and Reliability Earn Designation in Three Categories Information Builders, a leader in business intelligence (BI), analytics,…
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Advisors to help Responsive shape its go-to-market and product strategies and scale as the breakout leader in Strategic Response Management, the next “must-have” B2B SaaS category…
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Five9, provider of the Intelligent CX Platform, closed 2023 with strong growth and continued business momentum leading into 2024. As enterprises continue to invest in customer…
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The hires cap off an exciting year of expansion and growth for the company. KnowledgeLake, a leading modern cloud-native Enterprise Content Management (ECM) platform, is proud to…
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The Responsive SRM Platform helps organizations accelerate revenues and mitigate risks by enabling teams to respond more effectively to a broad range of business-impacting information…
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AI Transcription Redaction, the latest addition to the Intermedia AI Interaction Insights suite, leverages Intermedia SPARK AI™ technology to remove sensitive data from call…
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Aragon Research expects SRM total addressable market to grow from US $3.34B in 2022 to $22.74B by 2028 RFPIO, the leader in response management software, today announced that the…
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Avaya Enterprise Cloud enables organizations to pursue hybrid cloud models by hosting parts of their communications infrastructure in a dedicated cloud instance, while integrating…
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Intermedia's newest solution harnesses Generative AI to automatically create accurate contact center call summaries, saving representatives significant time while helping to improve…
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Seismic recently introduced a GPT integration and AI-powered sentiment analysis to streamline enablement: Krish Mantripragada, Chief Product Officer at Seismic highlights more on…
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