Alan Hester, President of Nividous – a global intelligent automation company, joins HFS Research’s hallmark series of Hot Vendor Fireside Chat talking about Nividous’ journey and approach to help businesses work at their peak efficiency by leveraging intelligent automation.
After being named amongst the Top Seven vendors by HFS Research for its Hot Vendors Q1 2022 edition, Nividous is pleased to associate with the HFS team again, participating in their unique videocast program.
Having been in existence for over a decade, Nividous has consistently grown its hybrid services and business process automation revenues by focusing on outcomes for SMEs. In this videocast, you’ll hear Alan Hester explain how Nividous responds to this market with solutions and frameworks powered by its intelligent automation platform intended to help business executives get to value fast.
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Nividous has developed domain-specific solutions ranging from accounts payable and invoice processing, service desk automation, revenue cycle management for healthcare, new customer onboarding, policy renewal, and payment reconciliation for insurance brokerages to bank statement reconciliation.
Watch the video cast now to learn about the Nividous story to date – and its plans for the future.
Alan Hester also shares a unique approach about why Nividous’ team never leads with tech in their client conversations– despite investing heavily in their RPA, AI, and IDP solutions natively embedded within the Nividous platform.
“Our initial conversations are typically with business users who will use our platform/solutions and hence are focused on the business impact, not the underlying technology. It is easier for them to grasp the impact in terms of RoI rather than taking a deep dive into the technology. We do provide a demo and other technical details when that is required,” says Hester.
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He shares more details about how Nividous helps businesses approach their automation projects holistically and not just siloed. He said, “Our engagements are based on a process-first approach. This approach enables our customers to start small – identifying simple, rule-based tasks to automate first – while keeping the end goal in mind. With our integrated platform, these initial automations are scaled quickly and easily to build an enterprise-level automation solution.”
He further adds, “Our journey so far has been customer-led, and we are now seeing companies shifting to IDP as part of their first engagement. And when they know that the Nividous platform has all the necessary technologies for IDP built-in, and they are not paying on a transactional basis, they immediately get interested in the opportunity. Additionally, it can scale up with minimal investment.”
“When discussing IDP, it is important to note that the focus is shifting from documents to data sources. When people realize that they can bring together data from all the disparate systems and report on that holistically, it can unlock so many insights into their business that they didn’t know were possible before.”
