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Everbridge Surpasses 5 Billion Communications in 2020 From its Critical Event Management (CEM) Platform, Supporting Business, Healthcare, and Government Organizations Around the World

Global Leader in Critical Event Management Earns Numerous Awards, Certifications, Patents and Recognition for its Work to Keep People Safe and Organizations Running and More Profitable

Everbridge, Inc. (NASDAQ: EVBG), the global leader in critical event management (CEM), today announced a new milestone in its support of business, healthcare and government organizations during an unprecedented year of natural, manmade and digital crises, including the COVID-19 pandemic. In 2020, Everbridge customers used its software-as-a-service (SaaS) platform to send more than 5 billion communications, a 30% increase compared to 3.5 billion communications in 2019.

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“Female Executive of the Year – Business Services”

“Throughout 2020, Everbridge helped thousands of global C-level and government leaders respond to and mitigate record storms, cyberattacks, supply chain, and business disruptions, and more, all during the ‘black swan’ event of our lifetime – a coronavirus pandemic,” said Scott Burnett, Senior Vice President of Operations at Everbridge. “The events of this past year show, more than ever, that organizations benefit from a holistic, automated way to respond to crises of all kinds, so they can maintain revenue-generating activities, while safeguarding employees and business assets. Everbridge continues to lead by example, innovating to make our platform an increasingly powerful resource for our customers.”

Over 5,400 global customers rely on Everbridge to keep their people safe and organizations running in anticipation of, or amid, critical events. CEM helps organizations, such as Goldman Sachs, Lowe’s, Dow and Walgreens identify and assess the severity of events; determine their relevance to an organization’s people, assets, and supply chains; automate action to mitigate threats and track progress; and analyze performance to improve future response. Everbridge’s solution leverages tens of thousands of continually updated risk data elements — all curated through a “single pane of glass” visualization, combined with machine learning and automation. With industry-leading redundancy, scalability and uptime, the Everbridge platform reaches over 650 million people in more than 200 countries and territories.

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In 2020, Everbridge received ISO 27701 compliance, the privacy extension to ISO 27001, and successfully renewed its Federal Risk and Authorization Management Program (FedRAMP) Agency Authorization, representing the federal government’s most rigorous security and risk management review process for cloud products and services. Everbridge also currently holds SSAE 18/ISAE-3402 Service Organization Controls (SOC) 2 and 3 Reports, German Government Cloud Computing Compliance Controls Catalog (C5) Report and International Organization for Standardization (ISO) 27001 Information Security Management System certifications.

2020 also marked new awards and recognition for the company’s life-saving technology and initiatives. Everbridge, and its market-leading CEM Platform, remain widely recognized for its support during the coronavirus pandemic. According to data compiled by global investment firm Battery Ventures and employee feedback shared on Glassdoor, Everbridge became the third highest-rated public cloud computing company to work for during COVID-19. In addition, Everbridge ranked top 50 in the largest company category by Comparably for Best Company Culture and Best CEO, measuring employee sentiment across over 60,000 U.S. companies. Everbridge also recently received two Tech Top 50 awards from the Massachusetts Technology Leadership Council (MassTLC) during a ceremony recognizing technology companies for their success in 2020. Everbridge received the special honor of being distinguished in two categories for the year: COVID-19 Response and Business Accomplishment.

Additional recognition for Everbridge includes the Best Customer Experience Award from The Help Desk Institute (HDI), a Stevie® Award in the category of “Female Executive of the Year – Business Services,” Frost & Sullivan’s Critical Event Management (CEM) Technology Leadership Award, expansion of its existing portfolio of over 160 patents with a recent new award, certification as a 2020 Great Place to Work® by the Global Authority on Workplace Culture, “Overall Best in Category” in the Emergency Mass Notification Software category for the Spring 2020 Customer Success Report, Top Enterprise IT Alerting and Incident Management Solution by IT Central Station, one of Boston’s Best Places to Work in 2020, Growth Company of the Year by the Massachusetts Technology Leadership Council, as well as the Department of Defense’s prestigious Above and Beyond Award for promoting supportive work environments for members of the U.S. National Guard and Reserve.

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