Discuss.io, the leading enterprise-level smart video platform, announced a series of milestones during H1 2020 which helped propel the company to achieve more than 100% YoY growth during July 2020 compared to July 2019. As the company surpassed 50,000 hosted conversations generating insights from over 250,000 people during the first half of the year, it brought on new clients including Accenture, AARP, Dole, The Magnetic Collective, and Netgear. Discuss.io was also named to FT The Americas’ Fastest Growing Companies, Gartner’s Top 25 Enterprise Software Startups To Watch In 2020, Quirk’s Media’s Top 20 Online Insights Platform companies, and made Greenbook’s annual GRIT Top 50 Innovative Suppliers list for the sixth consecutive year.
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COVID-19 quarantine and social distancing policies curtailed and greatly reduced face-to-face interactions and meetings across all industries. Large tech companies have recently announced remote work through at least the middle of 2021. As a result, video-based discussion platforms have emerged as mission-critical to business communications. The need to uncover deep and purposeful insights through video-based conversations became more important than ever before. Discuss.io’s video conferencing technology enables brands and agencies to have meaningful and tangible conversations with their customers and employees. As virtual interactions continue to normalize, several Global 100 Food & Beverage companies have tapped Discuss.io to run ongoing Voice of the Customer (VOC) programs. These programs enabled these CPG giants to have live conversations with consumers on-demand while efficiently capturing and analyzing the feedback received from their customers.
“As a result of decreased social interactions, the way brands have conversations with consumers will never be the same,” said Simon Glass, CEO of Discuss.io. “Video conferencing technology will continue to play a fundamental role in driving meaningful conversations between brands, agencies, and consumers, especially in a post-COVID-19 world. With a suite of integrated tools and professional services built specifically for hosting smart conversations, we’re equipping our users with the resources they need to form deep consumer connections and obtain actionable insights through a completely digital experience.”
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