8×8, a leading integrated cloud communications platform, announced that Texas-based Simplify. Inc., a leading communications consultancy and data services company, has deployed the 8×8 X Series cloud communications solution to enable its employees to work safely and effectively from the office or home.
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Advise from Home: Simplify Deploys @8×8 for Enhanced Collaboration and Engagement
Simplify, established in 1997, provides valuable services and solutions for large multi-site and contact center operations across more than 70,000 customer locations worldwide. The company wanted to implement a more robust communications and video collaboration platform to better empower its team members to work more productively whether at one of their four offices, on the road or at home.
“We are driven to make our clients’ impossibly complex business realities become simpler, more cost effective and completely transparent. This is only possible if we can provide our most important assets, our people, with the tools they need to successfully communicate and collaborate anytime, anywhere,” said Brent Saxon, COO at Simplify. Inc. “We have advised clients on unified communications technologies for years, and have guided a number of our largest customers through 8×8 implementations, so we have a deep understanding of their value proposition for a mobile and remote workforce. 8×8’s integrated cloud communications solution for voice, chat, video meetings and advanced analytics on an open, modern cloud technology platform truly differentiated their offering.”
Simplify has close partnerships with leading technology vendors in the industry and after a thorough evaluation selected 8×8 X Series for its complete cloud communications and collaborations capabilities, including desktop and mobile applications, secure video meetings, team messaging, analytics and call quality reporting. The COVID-19 pandemic, and the potential requirement for all employees to work from home, increased the urgency to accelerate deployment, which was quickly achieved for all employees in a matter of days. Since switching to 8×8, Simplify is experiencing outstanding call quality, ease of IT and end-user administration and improved customer support, and team members are even better equipped to work remotely without sacrificing any quality of service for clients.
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