TELUS International, a leading digital customer experience innovator that designs, builds and delivers next-generation solutions, including AI and content moderation, for global and disruptive brands, welcomes Madhuri Andrews as an independent director to its board of directors and Navin Arora as a director nominee from TELUS. Madhuri and Navin fill the vacancies created on TELUS International’s board when Kenneth Cheong and Stephen Lewis retired on January 5, 2023, and February 9, 2023, respectively.
“We are pleased to welcome Madhuri and Navin to the TELUS International board of directors, as they both bring a wealth of skill and public company experience related to governance, risk management and technology, further strengthening the overall effectiveness of our board,” said Darren Entwistle, Chair of the board of TELUS International. “The addition of Madhuri and Navin has further diversified our board and, with Madhuri joining, increased our number of independent directors to five, 80% of which are female, and also enabled us to exceed our goal of having 30% overall female representation on our board prior to the 2023 annual general meeting. I would also like to take this opportunity to thank Kenneth and Stephen on behalf of our entire organization for their many years of service and contributions to our company’s growth and success since joining our board at its inception in 2016.”
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Ms. Andrews joined the board of directors on March 9, 2023, and is a member of the Audit Committee and the Governance and Nominating Committee. Prior to founding her own consulting firm, Ms. Andrews was an Executive Vice President and the Chief Digital and Information Officer with Jacobs Solutions Inc., which she joined in 2018. Prior to that, Ms. Andrews held a number of senior executive positions with both private and public companies. In addition to the TELUS International Board, Ms. Andrews currently serves on the Audit, Governance and Sustainability Committees of Applied Industrial Technologies, Inc. and is a board member and strategic advisor to a group of private equity companies, chairing their Technology, Digital and Sustainability Committees. Ms. Andrews holds an Executive Business Management Certificate from the University of Texas and Bachelor of Science degrees in Aerospace and Mechanical Engineering from Northrop University in Los Angeles, California.
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Mr. Arora joined the board of directors on January 4, 2023, and is a member of the Governance and Nominating Committee. He currently holds the position of Executive Vice-President, TELUS, and President, TELUS Business Solutions, overseeing all business segments across Canada, in addition to Partner Solutions, TELUS’ global wholesale division, and a number of market-leading companies part of the TELUS family. Since joining TELUS in 1999, Mr. Arora has held senior executive roles with increasing responsibility across various parts of the organization. He currently serves on the TELUS Calgary Community Board and the boards of Calgary Economic Development, the Canadian Chamber of Commerce Western Executive Council and the Sandbox Project. Mr. Arora holds a Bachelor of Science degree from the University of Alberta and a Masters Certificate in Project Management from George Washington University.
