ServiceMax Bolsters Executive Leadership with New Chief Human Resources Officer

Onboarding & TrainingPipeline & Analytics

By STS News Desk On Aug 31, 2021

ServiceMax Appoints Pavel Kovar as Chief Accounting Officer

Veteran HR Leader Sophie Ames Brings 20+ Years Of Human Resources Experience To The Company’s Executive Team

ServiceMax, the leader in asset-centric field service management, announced that Sophie Ames has joined the company as Chief Human Resources Officer. Ames joins the company as ServiceMax prepares to be listed on Nasdaq following a business combination with Pathfinder Acquisition Corporation (NASDAQ: PFDR), a publicly traded special purpose acquisition company co-sponsored by affiliates of HGGC and Industry Ventures (“Pathfinder”).

At ServiceMax, Ames will oversee the organization’s human capital strategy, empowering all teams to do their best work, amplifying the employee experience, and building an agile HR organization optimized for scale as ServiceMax shifts into its next decade of growth. She will also be a key driver in advancing diversity and inclusion goals and objectives.

“At ServiceMax, our people have always been our greatest asset. We are excited to welcome Sophie as we continue to grow our high-performing team and capabilities worldwide,” said Neil Barua, CEO, ServiceMax. “Sophie’s impressive background overseeing the HR strategy for vast international workforces will be an incredible asset to ServiceMax, especially as we move forward as a public company.”

“I am thrilled to join ServiceMax and expand on the leadership team’s commitment to building a place where all voices are represented and heard,” said Ames. “The company is positioned for amazing growth, and I welcome the opportunity to help scale through progressive human capital strategies as ServiceMax embarks on this new chapter.”

Ames brings 20 years of broad international HR experience to ServiceMax, having held leadership roles with global technology and services organizations, most recently serving as the SVP & Chief Human Resources Officer at Veritas. Her experience spans organizations in enterprise data management, cloud communications, CRM, and professional information services. Ames has also led Sales Enablement in support of customer-first sales motions.

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