Quickbase Introduces Enablement Services to Power Citizen Automation at Scale

By STS News Desk On May 27, 2021

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Quickbase, the leading no-code platform for operational agility, announced a new Enablement Services program designed to accelerate citizen automation and development across its growing base of customers. To outpace change, business and core IT teams are collaborating to shift more technology responsibilities to the business – these services are designed to establish a way to create, scale and govern a sustainable practice to innovate.

“Our goal at Quickbase is to maximize our customer’s citizen automation efforts, by helping them collaborate across business and IT, scale quickly and realize true value”

Quickbase’s Enablement Services packages are built upon a foundation of outcome-based activities designed to grow an organization’s citizen automation practices and work in tandem with the customization and agility the Quickbase platform provides. Services include onboarding & implementation, technical consulting, governance best practices, care support, and training and certification at different package tiers. These tiers – including some with self-led and guided experiences – are available to both new and existing customers.

The Basic Package is designed for a cost-effective and self-led experience accelerating a business’ onboarding and adoption experience. Users can leverage online training resources and engage with the Customer Care Team.
The Essential Package provides a guided experience to learn how to develop, manage and optimize business applications on the platform. Onboarding consultants guide the entire onboarding process and provide long-term support and continued product education.
The Premium Package is a collaborative partnership with Quickbase’s technical consultants, who teach customers how to develop and manage applications. Customers can extend their use of Quickbase through integrations and governance capabilities, allowing for continual improvement.
The Ultimate Package provides breakthrough time to value and addresses the most pressing needs to return on investment. The advanced implementation program includes a Quickbase power team with technical consultants experienced in providing discovery and planning services, hands-on building, roll-out and advanced training support, as well as ongoing governance, best practices and insights.

For additional co-innovation with customers, Quickbase is also offering App-a-thons – an innovative app building events held within organizations that bring teams together to showcase problem solving abilities and solve real business challenges. Similar to hackathons, these events are designed to unlock talent and knowledge from business professionals that normally can’t participate in the solution delivery process.

“Our goal at Quickbase is to maximize our customer’s citizen automation efforts, by helping them collaborate across business and IT, scale quickly and realize true value,” said Ed Jennings, CEO of Quickbase. “Our new program provides a path to create and develop operationally agile organizations. Our platform allows our customers to unlock their team’s full potential and adapt quickly at scale as their businesses evolve.”

“Beyond being able to scale our automation in an affordable way, Quickbase Enablement Services is so inclusive – every businessperson who is not a coder can still work on their own automation and applications to change the work around them,” Lee Preijers, principal operations planning analyst at Workday said at Quickbase’s Empower conference earlier this week. “You don’t need a deep coder to create a solution that you then lose track of how it’s coming along – this makes it so much easier for people to buy into it because they are connected to it.”

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