Deskforce, a leading provider of cloud communications for business, has partnered with Zoho to integrate Deskforce’s CloudPBX platform into Zoho CRM platform. This integration will allow Contact centers and businesses to streamline the way they engage with customers, clients, and prospects by enabling seamless voice and SMS messaging for contextual customer connections.
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Now available in the Zoho Marketplace, the Deskforce Extension for Zoho allows users to connect with customers or prospects without leaving the CRM platform interface.
“Whether it’s a contact center or a sales desk that monitors and provides innovative solutions, the integration of Deskforce into Zoho CRM enriches and empowers the user experience for increased productivity and enhanced customer connections,” said Elie Rubin CEO of Deskforce.
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“DeskforcePBX integration helps us to realize our goal of providing an effortless synchronization of our customers’ communication services with their Zoho CRM workflows while improving the efficiency of their overall sales management processes,” said Mani Vembu, COO of Zoho Corp.
