Help desk software provider iSupport has released Version 17.5 of their Incident Management and Service Desk solutions.
In a continued focus on enhancing the collaborative work experience of remote workers, this release includes Microsoft Teams Planner integration, performance and security enhancements, and added metrics for reporting. Enhancements also include new options for iSupport’s survey, approval, notification, rule, and mySupport functionality. You can get more details in the iSupport 17.5 Release Notes video on iSupport’s YouTube channel.
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“After almost 30 years in the business, we continue to focus on collaborative features,” commented Daren Nelson, Founder and CEO of iSupport Software. “It’s all about listening to our customers – most of the features in this release were suggested and voted on by them.”
iSupport Software has been recognized as a leader in the industry: listed in Digital.com Best Help Desk Software of 2021, one of the Top 10 ITSM Solutions for 2019 by CIO Magazine, one of the 50 Best Companies to Watch in 2017 by The Silicon Review, a 2017 FrontRunner for help desk software by Software Advice ™, and one of the 20 Most Promising Collaboration Technology Solution Providers in 2016 by CIOReview Magazine.
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