Fujitsu Laboratories, Ltd. has announced the development of a new multi-factor biometric authentication technology to deliver an innovative shopping experience for the “New Normal” era, combining non-contact biometrics that filter the verification target through facial data with identification performed via palm vein recognition.
Read More :Â BMC Increases Global SaaS Delivery With AWS
This technology enables identification with greater than 99% accuracy even when the user wears a mask, and will be showcased at a concept cashless Lawson convenience store at the Fujitsu Technology Square office in Shin-Kawasaki, Japan (1), for a field trial starting from January 2021.
Development Background
In recent years, the use of biometric authentication technologies has been increasing, including in areas like the processing of payments at brick-and-mortar stores and in ID verification for events. Now, these technologies also promise to help limit the spread of COVID-19 by limiting human contact during transactions and verification processes.
Read More :Â SalesTechStar Interview with Kevin Baumgart, VP of Sales at Hologram
To this end, Fujitsu is accelerating the introduction of contactless user interfaces for authentication leveraging facial and palm vein recognition with a variety of field trials over the past year (Fig. 1).
Challenges
In many parts of the world, mask-wearing has been highlighted by health officials as an important tool to help prevent the spread of infectious diseases like the COVID-19 virus. However, when face authentication is performed while wearing a mask, most of the face is hidden, and the accuracy of this method can sometimes deteriorate. With this in mind, Fujitsu has worked to improve the accuracy of multi-factor biometric authentication at its pilot store by combining facial filtering technology with palm vein recognition.
In addition, when considering the introduction of the system for general users in brick-and-mortar stores going forward, it will become essential to improve the user interface of the system to improve user-friendliness, allowing users to register and authenticate themselves without complex explanations or intervention from store clerks.
Read More :Â What Sales Executives Need to Know About AI Contract Management
