Yext, Inc. (NYSE: YEXT), the Search Experience Cloud company, today announced the availability of Yext Answers, the company’s revolutionary search product, to select partners in its Channel Partner Program.
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Select global Channel partners that typically sell Yext solutions to small businesses will now be able to offer their clients a modern search experience on their websites, capable of understanding complex questions in natural language and returning direct answers. This includes the ability to integrate custom calls to action within the answers, allowing businesses to boost conversions and lower support costs.
“Today’s enterprises have the power to win customers back from Google with Answers, our revolutionary NLP-based search product — and now, we’re bringing that power to SMBs,” said Howard Lerman, Founder and CEO of Yext. “With businesses of all sizes grappling with the surge of customer questions during the COVID-19 pandemic, it’s never been more important for local businesses to use the most advanced technology available and meet customers with official answers, the moment they ask for them.”
“Over the years, Yext has built incredible relationships with the world’s leading digital agencies, working with them to bring the most innovative search solutions to their local business clients,” said Luis Baptista-Coelho, Executive Vice President, Global Partner at Yext. ”
Yext Channel partners like GoSite, an all-in-one SaaS and payment platform helping small businesses move their storefronts online, and FCR Media, a group of digital media companies facilitating commerce for European local businesses, see the value that Answers will bring to their industry and have already signed on to add Answers to their digital offerings.
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