Reporting Hub Driving Insights into Customer Learning Program Impact
Thought Industries, the world’s #1 platform for customer learning management (CLM), announced it has won a coveted Brandon Hall Group gold award for excellence in the Best Advance in Learning Technology for External Training category. Originally announced on Dec. 9, 2021, the win is Thought Industries’ fifth consecutive recognition by Brandon Hall.
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The gold award recognizes Thought Industries Reporting Hub, which provides learning program managers with unparalleled data analysis and insight into performance across an organization’s learning initiatives, including overall learning business impact. The Reporting Hub builds on Thought Industries’ software platform for customer learning management (CLM), which empowers businesses to create compelling learning experiences for customers, partners and professionals.
“This year’s recognition by the Brandon Hall Group validates our commitment to bringing organizations customized learning experiences with business-critical insights that can grow their bottom line,” said Barry Kelly, CEO of Thought Industries. “We’re honored to be recognized for our technology advancements that all lead back to one central focus: bringing organizations the tools and insights to grow their customer learning programs and, ultimately, bolster their business impact.”
“Technology has never been more critical for success in external training than it is today. We were thrilled to see many new innovations in all areas, but especially related to the reporting and data analysis,” said Brandon Hall Group Chief Operating Officer and awards program head Rachel Cooke. “Thanks to the many innovations from our Excellence in Technology winners, organizations have many compelling options as they make important decisions on how to leverage technology to drive their external training strategies.”
A panel of veteran, independent senior industry experts and Brandon Hall Group senior analysts and executives evaluated the entries based upon the following criteria:
Product: What was the product’s breakthrough innovation?
Unique differentiators: What makes the product unique and how does it differ from any competing products?
Value proposition: What problem does the product solve and/or what need does this product address?
Measurable results: What are the benefits customers can expect to experience as a result of using this product?
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