Teleperformance Earns Fourth Consecutive Great Place to Work® Award in China

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Outstanding employer recognition is based on independent employee trust audit 

  • This is the fourth consecutive year that Teleperformance in China has been recognized as a Great Place to Work®
  • Teleperformance is one of just 38 companies in mainland China, Hong Kong & Taiwan to be recognized in 2021
  • Teleperformance in China scored more than 90% on all ranked topics (credibility, respect, fairness, camaraderie, pride, and overall trust)
  • Teleperformance Group was also recently named as one of the 25 World’s Best Workplaces ™ in 2021 by Fortune and Great Place to Work®

Teleperformance, a leading global group in digitally integrated business services, announced its award-winning operations in China received the prestigious Best Workplaces in Greater China® Award by Great Place to Work® (GPTW®) for the fourth consecutive year. Highlights of Teleperformance in China independent workplace audit and employee survey evaluation include very strong scores across all measurement categories and especially in credibility (92%), fairness (92%), overall trust (91%), and camaraderie (91%).

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Achieving the GPTW® 2021 certification is a particularly noteworthy distinction as only 38 companies in mainland China, Hong Kong and Taiwan earned this special status. In addition to work from home, Teleperformance operates six mainland China facilities and client sites in Beijing, Xi’an, Nanning, Kunming, Foshan, and Shanghai.

“We are very delighted to recognize once again Teleperformance in China as a 2021 Great Place to Work®” said Jose Bezanilla, Chief Executive Officer for Great Place to Work® China“Our assessment asks employees about how behaviors such as credibility, respect and fairness, are expressed in the workplace, in order to evaluate the trust they have in the organization they work for, which is the most critical factor for creating a great workplace. Congratulations to the Teleperformance team in China!”

Joseph Wai, Executive Chairman of Teleperformance China, commented: “On behalf of China Leadership teams, I wish to take this opportunity to express our sincere appreciation to our employees! This year is the 15th anniversary of Teleperformance establishment in China. With your support, we have been certified for the fourth time as Great Place to Work®. This confirms our determination to continue to build a more trustworthy, fair, friendly, and enterprising Teleperformance workplace!”

With a top global priority of employee well-being, sixty separate Teleperformance country operations are currently independently recognized as great employers by third party evaluators: Albania, Algeria, Argentina, Belarus, Bosnia and Herzegovina, Brazil, Canada, Chile, China, Colombia, Costa Rica, Czech Republic, Denmark, Dominican Republic, Egypt, El Salvador, Finland, France, Germany, Ghana, Greece, Guatemala, Guyana, Honduras, India, Indonesia, Italy, Japan, Kenya, Kosovo, Lebanon, Lithuania, Madagascar, Malaysia, Mexico, Morocco, Netherlands, Nicaragua, Nigeria, North Macedonia, Peru, Philippines, Poland, Portugal, Romania, Russia, Saudi Arabia, Singapore, Spain, Suriname, Sweden, Switzerland, Thailand, Togo, Tunisia, Turkey, Ukraine, United Arab Emirates, United Kingdom and the United States of America. This represents over 90% of the worldwide Teleperformance workforce.

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Teleperformance Chairman and Chief Executive Officer Daniel Julien, said: “We were very humbled to have recently been recognized globally by Fortune and Great Place to Work® as one of the 25 World’s Best Workplaces™ for 2021. Being a great place to work everywhere we operate is a top global priority for our Group and I am proud of the consistency our Teleperformance team in China has shown in employee care, safety and well-being. Today, more than 90% of the Teleperformance worldwide staff work in independently certified great employer operations. This is important, because it is directly based on the feedback of more than 183,000 of our employees that have rated Teleperformance highly as a caring, trustworthy and fair global employer.”

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