Qualtrics, the leader in customer experience and creator of the experience management category, announced that the State of Iowa will leverage its COVID-19 Assessment, Testing, and Case Management Solution. The online assessment provides the ability to screen residents based on risk, prioritize who needs to be tested, route those individuals to testing sites, and manage the spread of the virus throughout the state.
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“It is essential that we move with speed and accuracy as we fight the spread of COVID-19. By partnering with Qualtrics, we will be able to provide a statewide assessment to every resident and have a comprehensive way to manage the virus,” said Governor Kim Reynolds, State of Iowa. “In addition, the Qualtrics solution will allow us to monitor symptomatic individuals on a daily basis, helping us save lives. Automating the aggregation of this data will inform crucial decisions such as the location of testing centers and the deployment of PPE. This statewide solution will help Iowans fight the spread of this disease and get us back to work and our normal way of life.”
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This Qualtrics COVID-19 online assessment provides the State of Iowa with a statewide screener available to all residents, daily monitoring of symptomatic individuals, case management to follow up, monitor, and manage individuals for continued risk, aggregated data automatically to inform key decisions such as testing center locations, deployment of PPE, and social distancing guidelines for specific areas. The solution is built on the Qualtrics XM Platform, which maintains the highest security certifications including ISO 27001 and FedRamp. Qualtrics is also HITRUST certified, which means its technology platform provides customers the tools they need to manage HIPAA compliance. This COVID-19 assessment was built to help states manage the rapidly changing situation surrounding coronavirus. It was originally deployed in Utah and is now being used in Nebraska and Iowa.
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