As contract lifecycle management (CLM) continues to play an increasingly important role in the digital transformation of agreements, DocuSign was named a Leader in the 2021 Magic Quadrant for CLM research report by Gartner, Inc.
This is the second year in a row that DocuSign has ranked as a Leader, this year placing highest among the 15 vendors evaluated on the “ability to execute” axis, and highly on the “completeness of vision” axis.
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“A lot has changed in the year since Gartner published the last MQ for CLM—but one thing that hasn’t is our commitment to lead the CLM category by helping our customers and partners manage the entire lifecycle of their agreements,” said DocuSign COO, Scott Olrich.
“Over the past year we have invested heavily in the DocuSign Agreement Cloud and CLM, as well as in advanced analytics and artificial intelligence—including our acquisition of Seal Software. We have also continued to demonstrate CLM strength in the partner ecosystem—both with system integrators and our ability to integrate into core sales, legal, and procurement systems. We believe this continues to position us at the forefront of the market.”
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According to Gartner: “Leaders are in the strongest position to influence the market’s growth and direction. They demonstrate a market-defining vision for how CLM technology can help companies achieve the business objectives of managing compliance and reducing process bottlenecks. Leaders can execute against that vision through products and services, and have demonstrated business results in the form of revenue and earnings.
They excel in their combination of market understanding, innovation, product features and functions, and overall viability. While maintaining a well-established base of long-term customers, Leaders show a consistent ability to win new deals with successful implementations. They have customers in the largest number of geographic regions, and cover a wide variety of industries and sizes of organization. Leaders are often the vendors that other providers measure themselves against.”
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