Zoho Upgrades its Content Collaboration Platform, WorkDrive

Zuper Announces Field Service Management Integration with Zoho

Improved WorkDrive Will Allow Better Collaboration and Team Management

Zoho Corporation, a global organization that provides a widespread suite of business software solutions, recently announced several modifications to WorkDrive, it’s Content Collaboration platform. WorkDrive will now have better knowledge and context of underlying business processes.

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As a large number of organizations nowadays seek enterprise-level solutions in fields such as compliance, multi-level security, and audit control, Zoho strives to provide them with those services. It understands the importance of providing unified platforms, services, and applications in the industry.

Document sharing and collaboration are intrinsic components of business processes and workflows. Thus, it is always on the top when it comes to optimizing its range of products and services for teams and businesses.

The upgraded WorkDrive offers single storage, unified search, contextual integration, and a lot more integrated elements towards providing the best-in-class document management capabilities across all Zoho suite of applications. WorkDrive integrates well with the Zoho platform. It includes numerous features such as image processing, encryption, virus detection, and several other necessary AI tools.

WorkDrive’s Latest Features:

  1.       Zoho Office suite built-in.
  2.       Advanced team management facilities.
  3.       Seamless collaboration options, within a team, cross-team, or with external stakeholders.
  4.       Virus scanning and encryption.
  5.       Advanced analytics and data administration.
  6.       Unified search in integration with Zoho’s AI assistant, Zia.

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Speaking about content collaboration platform, Zoho’s Chief Strategy Officer Vijay Sundaram said that any such platform needs to realize the context of the documents it stores, for a proposal has the tendency to convert into a Sales contract and may further go on to be a service-level agreement. “In this case, the customer engagement went from prospecting to sales to service management.”

“By understanding the connections between these documents—hence their underlying context—a content collaboration platform can connect and engage the relevant people,” Vijay said. He further added that WorkDrive is exactly the solution that creates a unified file system across business processes so that understanding and preserving the business context is easier.

In addition to renovating the WorkDrive platform, Zoho has also made significant improvements to Workplace suite of productivity applications that contains Cliq, Connect, Mail, Meeting, Notebook, Sheet, Show, Showtime, WorkDrive, and Writer.

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