Speech & Conversation Analytics

 Sprout Social, a leading provider of social media analytics, engagement, and advocacy solutions for business, was recognized as one of the 25 Highest Rated Public Cloud Computing…
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Talkwalker, the leading social listening and analytics company, unveils the latest addition to its conversational intelligence suite: Paid Social. By adding social ad data directly into…
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NICE (Nasdaq: NICE) today announced that it has partnered with Symphony, a Sykes company, to expand deployment of robotic process automation, and in particular attended automation,…
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CallFinder, the market-leading provider of SaaS speech analytics technology and automated quality monitoring solutions, announced a new release that provides businesses with greater…
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New thinQ io platform empowers SaaS, enterprise and telecom providers to make better decisions about voice and text messaging in the cloud. thinQ is integrated inbound and outbound…
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Clarabridge’s omnichannel, AI-powered text analytics, integrated with Microsoft Dynamics 365 Customer Voice and Dynamics 365, enhances the customer experience  Clarabridge, a global…
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Vyopta is now the first Unified Communications (UC) monitoring and analytics provider to support Google Meet. This integration enables organizations that use Google Workspace (formerly…
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Brands that are sensitive to changing environments and consumer situations are faring better during this pandemic, the pandemic may have created a physical separation between us, but…
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Iovox a global leader in call tracking solutions, announced the appointment of Tim Gomoll to the newly created position of Chief Revenue Officer. Gomoll held the same role at CallSource…
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Precisely, the global leader in data integrity, is being unveiled as the result of Syncsort’s acquisition of the Pitney Bowes software and data business in December. The Precisely brand…
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