Browsing Category
Speech & Conversation Analytics
Speech & Conversation Analytics
Copytalk and Redtail Collaborate to Provide One-Touch Dictation and Transcription
A Transcriptionist Fluent in Financial Terminology Embedded on a CRM Screen
Financial Advisors and Enterprise Executives demand instant, fingertip access to Workflow Automation…
Read More...
Read More...
Invoca Raises $56M to Help Marketers Turn Conversational Insights into Revenue
The company is experiencing 75% year-over-year growth with blue-chip customers including Dish Network, Dignity Health, and US Bank
Invoca, the leader in AI-powered call tracking and…
Read More...
Read More...
New “Salesforce for Slack” App Will Allow Sales Professionals to Collaborate Better
Joint Customers Would Be Able To Switch Easily Between Apps
Slack is strengthening ties with Salesforce to mark a new phase in the relationship. As a result of this development,…
Read More...
Read More...
Appy Pie’s Live Chat to Enhance Customer Support and Lead Generation for Small Businesses
AI-powered Live Chat System Integrates Easily with Web and Mobile Apps
Using AI to improve customer service, Appy Pie has launched its Live Chat software recently. The software is…
Read More...
Read More...
ViralGains Odyssey Gives Customers a Voice in Advertising
New platform maximizes ad performance by tailoring journeys based on real-time sentiment and behavior
ViralGains, the leader in intelligent ad journey orchestration, announced the…
Read More...
Read More...
SAS Features Innovations in Automated Machine Learning, Computer Vision and NLP to Improve Decision…
Latest SAS® Platform Release Helps Businesses and Data Scientists Put Analytics in Action by Automating Complex Tasks using Automated Machine Learning
SAS, the leader in advanced…
Read More...
Read More...
Evolve IP Acquires Jog.ai; Leading Speech Analytics and Natural Language Technology Firm
Application Ensures Users Can Remember, Retrieve and Record Everything that Happens on a Phone Call; Proprietary Framework Leverages Artificial Intelligence (AI) for Advanced Speech…
Read More...
Read More...
Inference Releases Natural Language Processing for AI-Powered Self-Service
Inference Studio 6.0 Includes Support for Google Dialogflow NLP and IBM Watson Tone Analyzer
Inference Solutions, a global provider of Intelligent Virtual Agents for sales and…
Read More...
Read More...
Infinity Launches UK’s First Conversation Analytics Suite
Infinity Tracking Ltd (“Infinity”) www.infinity.co announced the launch of its Conversation Analytics suite, becoming the first UK call intelligence company to provide these services.…
Read More...
Read More...
Unbabel and Zendesk Announce Chat Integration to Remove Pain Points in Customer Service
Leading AI scaleup and Translation-as-a-Service specialist, Unbabel, extends integration capability with customer service platform on Zendesk Chat
Unbabel, the Translation-as-a-Service…
Read More...
Read More...