Signals & Social Engagement

The Global Leader in Reputation Experience Management Launches on the Google Cloud Marketplace to Turn Customer Interactions into Business Actions  Reputation.com, the global leader in…
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Acclaimed digital marketing platform Crystalead has announced a recent upgrade to services given on the company’s website. Among the new features, available to all registered clients,…
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During the 2020 holiday shopping season, where the importance of high-touch customer service was arguably never higher, many ecommerce brands failed to deliver on basic digital CX: 64%…
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Businesses Can Now Resolve the High-Frequency Needs of Digital Shoppers Faster and More Efficiently, Providing Personal, Empathetic & Helpful Chat-Based Support to More Customers…
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Communication is the key to building strong relationships. Today, people are choosing to communicate with each other over messenger applications, with an estimated 3 billion people…
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Cisco and Acacia Communications announced an amendment to the definitive merger agreement under which Cisco previously agreed to acquire Acacia. Under the terms of the amended…
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LiveVox, a leading cloud-based provider of customer service and digital engagement tools, today announced it has entered into a merger agreement with Crescent Acquisition Corp, a…
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Prezi's first-to-market virtual presentation tool establishes a new category in 175 countries  Prezi, the most engaging way to share content on video, announced that its virtual…
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So you’re producing content for TikTok and you’re at a loss as to how to source music? Well you’re definitely not the only one. It seems TikTok is the wildest of the wild-wild west of…
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Online sales inquiries increase 59%; car buying experience puts prospective customers in the driver's seat IBM and Audi UK, one of the world's leading premium automotive manufacturers,…
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