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Signals & Social Engagement
Signals & Social Engagement
Merkle Launches Two New Podcast Series “Inside Job: Making CX Work” and “Digital Marketing Musings”
Podcasts dive into industry trends in customer transformation and digital media
Merkle, a leading technology-enabled, data-driven customer experience management (CXM) company, has…
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Theta Lake Expands Global Presence to Address Privacy and Regulatory Compliance Requirements for…
UK customer growth drives dedicated UK investment
Theta Lake, Inc., the recognized leader in modern collaboration security and compliance solutions, announced today its expansion into…
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Zendesk Unveils New Suite With Powerful Messaging Solution
Company continues democratizing customer service with new enterprise-grade capabilities designed to make it easier and faster for companies to provide better customer support
Zendesk,…
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Walmart Announces Expanded Vision and New Name for its Media Business
Walmart Connect, formerly Walmart Media Group, is growing its offerings to provide unparalleled opportunities for partners to accelerate their connection to customers in a closed loop,…
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Makebot Publishes 2021 Asia Chatbot Trend Report
- AI Chatbot, The No. 1 Choice for Leading Corporations in the Post-COVID-19 Era
Makebot, the company building fully customized chatbot services for global corporations, announced that…
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Preciate Raises $4.6 Million Seed Round to Scale its Product Development and Marketing Functions
The Virtual Business Social and Peer Recognition Company’s Flagship Product, Preciate Social, Grew More Than 200% in Q4, With the Number of Socials Hosted Increasing 250%
Preciate, a…
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Fuze Accelerates Problem-Solving with New Fuze Patent for Determining User Knowledge Scores
Patent enables users to identify individuals with specific skills or expertise across an organization
Fuze, the leading cloud-based communications provider for the modern global…
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ZOLEO Named Product of the Year at the Third Annual Outdoor Retailer Innovation Awards
ZOLEO Inc., an emerging global messaging solutions company, today announced it has garnered one of the outdoor industry’s most coveted innovation awards, Outdoor Retailer Product of the…
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Intrado Digital Media Reimagines Webcasting with Lobby Experience
A fully branded pre and post-webcast destination to keep audiences engaged and informed
Intrado Corporation, a global leader in technology-enabled services, announced the addition of…
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Mitto Launches Conversations, a Single Interface for Omnichannel Customer Communications
Conversations eases and streamlines two-way customer communications across a wide range of engagement channels without the need to integrate APIs
Mitto, a leading provider of global…
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