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Buyer Insights
Deskforce Announces First Investment Round
Deskforce is pleased to announce that it secured its series A financing round from Cornerstone Venture Partners, a US-based Venture Capital Firm focused on early stage technologies.…
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Contact Centers Adding AI to Become More Intelligent, Responsive to Customers
ISG Provider Lens reports see contact center industry moving from resolving queries to providing end-to-end customer service experiences
Contact centers have evolved from query…
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Toast is Cooking with Salesforce and Helping Restaurants Succeed
Restaurant management platform onboards thousands of customers every month using Salesforce to manage all customer interactions across sales and service
Salesforce, the global leader…
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Vonage Partners with Altice Portugal to Provide Leading-Edge Customer Communications
Partnership to Enable Next-Generation Mobile Voice and SMS Messaging for Businesses throughout Portugal
Vonage, a global business cloud communications leader, has announced a…
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Marin Software Research Reveals Shifting Patterns in Digital Ad Spend
Marin Software, a leading provider of digital marketing software for performance-driven advertisers and agencies, released research findings from its global Q1 2019 Digital Advertising…
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Blueshift Raises $15 Million from Softbank to Put AI in Hands of Every Marketer
AI Helps Marketers Make the Shift from Channel-Centric to Customer Centric Marketing, by Unlocking the Power of Customer Data on Every Channel
Blueshift, the leading Customer Data…
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Fishbowl, Inc. Names New Chief Revenue Officer
John Martin Brings Executive Experience to CRO Role
Fishbowl, Inc., the leading provider of marketing and analytics solutions for the restaurant industry, has named John Martin as its…
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March Retail Sales Gains Are ‘Very Encouraging’ And ‘Set the Stage’ For Further Improvements This…
Retail sales were up 1 percent in March seasonally adjusted from February and up 0.8 percent unadjusted year-over-year, the National Retail Federation said today. The numbers exclude…
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2019 CRM Technology Value Matrix Highlights Actual Value in AI, Enhancing Usability
Nucleus Research identifies Bpm’online, Microsoft, Oracle, Salesforce and Veeva Systems as CRM leaders
Going beyond the marketing hype, customer relationship management (CRM) vendors…
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E-Commerce Research from inRiver Reveals Generational Trends in Shopping Preferences
New report aims to help brands prepare for the next generation of shoppers
Leading product information management company, inRiver, unveiled a research report that focuses on the…
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