Artificial Intelligence (AI)

Revolutionary AI-powered platform transforms how global enterprises optimize spending, saving industry giants like Snowflake, Discover, and Sephora over $4.4 billion…
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Artificial intelligence agents, as part of the Talkdesk Ascend AI platform, redefine the art of the possible in customer experience as actions, decisions, and goals are initiated and…
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New AI Maturity Benchmark Report Shows Advanced Solutions More Likely to Improve Customer Satisfaction, Agent Productivity and Revenue Growth Sixty percent of…
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Catch the latest in salestech and next gen contact centre solutions from our latest SalesTech weekly highlights: _________ SalesTech Quote-of-the-Week! It’s clear that ensuring…
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Black Friday and Cyber Monday sales have now become key sources of revenue for many businesses globally. In fact, 2023 saw Shopify merchants globally reaching a whopping $9.3 billion in…
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Enterprise Technology to harness GenAI with a low-code, agentic approach. Lyzr, the New York based, Enterprise Agent startup, that builds fully autonomous AI agents, has partnered with…
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New role underlines Google Cloud’s 9x Partner of the Year global growth ambitions. Datatonic, Google Cloud’s 9x Partner of the Year, announced David Kress as its new global Chief…
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Axify.ai's Axi is a new, advanced conversational AI booking agent, turning calls to sales and boosting income for hospitality, health and beauty businesses. Axify.ai, an Australian…
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Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation and a part of Ericsson (NASDAQ: ERIC), has launched Vonage Contact Center…
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Even More Personalized, Conversational AI Self-Service Offering Driving Increased 8x8 Customer Adoption with Over One Million Interactions to Date 8x8, Inc., a leading business…
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