Predictive Analytics

Google Cloud's latest significant investment in the region to support its growing customer base and partner ecosystem. Set to contribute a cumulative 18.9 Billion USD to…
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CallCabinet announced the global availability of its cloud-native call recording, next-gen conversation analytics and custom business intelligence reporting solution, known as…
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First Orion survey finds nearly 90% of respondents expect branded calling from hospitality businesses First Orion, the leading provider of branded communication solutions for…
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With FICO® Platform, enterprises can achieve strategic business outcomes by improving the customer experience with hyper-personalization, and by dramatically improving success rates…
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As a Sales CFO, VP, or a CEO of a large company that’s publicly traded, ignoring sales forecasts is one of the sins in business that can make things disastrous. In the financial year,…
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Businesses must drive education and trust around AI, with 63% of employees stating there is a lack of understanding of what AI can do. Employees say using AI could save 25%…
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The 2023 Hero Experience Report sheds light on the direct connection between elevating your customer service agents and your customers Gladly, the customer service platform built…
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-US SMBs are more optimistic than their global counterparts, a third (33%) are ‘very confident’ in their business currently -Technology adoption is the key to productivity and growth…
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From the latest in conversational AI to covering what constitutes poor lead follow up: catch more from this weekly sales and salestech highlight: ___________ SalesTech…
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Heightened modern work demands and the hyperspecialization of competitive business have made it increasingly clear the SaaS bubble will continue to grow exponentially. Looking back to…
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