Pipeline & Analytics

SmartAction, a leading provider of AI-powered virtual agents for customer service, announces the launch of Otto, its service scheduling solution for auto dealerships. Otto is a virtual…
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Groove receives Stevie Awards for “Customer Service Department of the Year” and “Front-Line Customer Service Team of the Year” for two years in a row Groove, the…
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SearchUnify, a leading unified cognitive platform, was presented with a Silver and a Bronze Stevie® Award in the 'Contact Center Solution – New Version' and the 'Best Use of Thought…
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Allows electric vehicles (EV) to transact directly with charging points, and many other devices to trade securely. Compatible with existing mobile wallets; worldwide…
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8x8, Inc., a leading integrated cloud communications platform provider, today announced continued global growth and customer adoption of the 8x8 XCaaS™ (eXperience Communications as a…
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Businesses can now easily standardize, consolidate, measure and track ESG initiatives with Onspring Onspring, a no-code process automation software, today announced the launch of its…
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Cortical.io today announced that Gartner, has included the company as a Representative Vendor in 2022 Gartner® Market Guide for Intelligent Document Processing (IDP).…
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Restaurant-as-a-Service Platform Creates Business Opportunities for Aspiring Chefs, as well as Established Restaurants and Chains Nala Robotics, an AI technology company…
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Customer satisfaction with retail is relatively stable. “Cool stability. That’s the best way to describe the retail sector right now” Overall, the Retail Trade sector dips just…
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TealBook, the leading supplier data foundation that autonomously enhances supplier data and powers e-procurement technology, and Market Dojo, the only on-demand, fully self-service…
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